Privacy Notice

When you send an enquiry through this website, we collect the details you give us: your name, company name, company status, industry, number of workers, the service you need, your preferred language, phone or WhatsApp number, WeChat ID (if provided), email address and your message.

If you contact us by phone, WhatsApp, WeChat or email, we receive the contact details and information you choose to share. This website does not use advertising or tracking cookies.

• To reply to your enquiry and prepare a quotation
• To provide the services you ask for, such as foreign worker applications, permit renewals and payroll compliance guidance
• To keep records of our dealings with you
• To meet legal and regulatory obligations

We do not sell your personal data, and we do not use it for unrelated marketing without your consent.

We share personal data only where needed for the purposes above: with service providers that operate this website and deliver our email (who may process data outside Malaysia), with the relevant authorities where an application you have instructed us to make requires it, and where the law requires disclosure.

We take reasonable steps to protect personal data from loss, misuse and unauthorised access. We keep personal data only for as long as it is needed for the purposes above or as required by law.

You may ask to access or correct your personal data, withdraw your consent, or limit how we process it. Providing personal data is voluntary, but without it we may not be able to respond to your enquiry or provide our services.

To make a request, write to us at 9-2, Jalan Temenggung 27/9, Bandar Mahkota Cheras, 43200 Cheras, Selangor, Malaysia, call 012-927 1999, or use the contact page. You can also return to the Tai Industries home page.

We may update this notice from time to time. The latest version is always on this page, in English and Chinese. If the two versions differ, the English version applies.